Visiting


At Kensington Gardens we welcome and encourage all guests to visit as often as they like. We know residents look forward to the time they get to spend with family and friends, and we want to help facilitate this as much as possible.

We have many beautiful spaces for residents and their family members to enjoy during visits. In addition to visiting a person in their room, visitors can also spend time in our courtyard, the outdoor gardens, in the café or in one of our many family rooms.

Take a virtual tour of Kensington Gardens.


Self-Screening for Signs of Illness


We ask that you 'self screen' before entering the organization for the safety of our residents and staff. This means asking yourself if you are experiencing any of the following symptoms:

· A new or worsening cough

· Fever

· Chills

· Shortness of breath (worse than normal)

· Severe headaches (worse than normal)

· Unexplained muscle aches

· Unexplained extreme fatigue

· Vomiting

· Diarrhea

· Rashes


If you have any of these symptoms or are feeling at all unwell, we ask that you do not enter Kensington Gardens until you have been symptom-free for at least 48 hours (2 days). Please follow diligent hand washing and hand sanitizing procedures during your visit.


Interested in booking the family room?

The family room is available for private gatherings. To book the family room, please visit the Reception Desk and ask about availability.

If you are visiting from out of town, you can book (for a small fee) one of our family rooms to stay overnight. Each room is equipped with two large couches that pull out into beds, a wooden table and chairs, and a bathroom with a shower.

As a visitor, there are a few things to keep in mind before arriving at Kensington:

  • All visitors must respect the rights of other residents in the home during their visit. Read the Bill of Rights for people living in long-term care. 
  • If an infectious outbreak occurs in the home and has been confirmed by the local Public Health Department, we may have to restrict visiting privileges.
  • If you are bringing food, beverages or alcohol to a person who lives at Kensington, please check with the nurse manager to ensure the items align with the individual’s care plan or dietary restrictions.

Safety

To ensure the safety of the people who live at Kensington Gardens, our buildings are locked and require a key card to open the front door. If you do not have a key card, you can ring the doorbell;  the person working at reception will come to greet you.

All visitors must visit the Reception Desk and sign the guestbook before visiting. Once you sign in, you will receive a visitor's badge, which must be worn at all times.

Pets

While animals are not allowed to live full-time in our residences, pets are welcome to visit. Visiting animals must be healthy and up-to-date with their regular immunizations.


Parking

Free 1-hour parking is available on Brunswick Ave. and Major St. 

Paid parking is available through IMPARK on 340 College St., accessed via Brunswick Ave. Click to view daily parking rates. 

Parking revenues at Kensington are used to fund patient and resident care, along with programs, clinical services and equipment purchases.



Looking for more information?

Visit Living at Kensington